Reference

How u666 Handles Your Personal Data

This Privacy Policy explains exactly what information u666 collects when you use our platform, how we store it, and what control you have over it.

Data collected at account levelbKash, Nagad, Rocket payment details handled separatelyYour right to access or delete your dataNo data sold to third partiesContact us directly to raise a data request
u666 How u666 Handles Your Personal Data
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, you can reach our support team directly. Use the channels below and include your registered account email or phone number so we can locate your record and respond without delay.

Team online

Email Support

Send your data request or privacy concern to our dedicated support address. Include your registered email so we can match your account and respond promptly.

Live Chat

Open the live chat from any page on u666. Our team can log a privacy request during chat and confirm the next steps for your account data.

Account Help Centre

Log in, go to your account settings and use the Help section to submit a privacy or data query. Requests submitted this way are linked to your account automatically.

HOW WE PROTECT YOU

Data Security and Your Account Rights

u666 applies security measures at the account and payment layer to reduce the risk of unauthorised access. Your bKash, Nagad and Rocket transaction references are stored in isolated records separate from your login credentials. We use encrypted connections across the platform, so the data moving between your phone and our servers is not exposed in transit. You have the right to request what we hold, ask for corrections and, in many cases, ask us to delete your data — availability of these rights depends on local law and eligible regions.

Encrypted Connections

All data between your device and u666 travels over an encrypted connection. This covers your login session, account details and any payment references from bKash, Nagad or Rocket.

Payment Data Isolation

Wallet references from bKash, Nagad and Rocket transactions are stored separately from your account login. We never store your mobile banking PIN or full wallet credentials.

Data Retention Rules

We keep your data only as long as needed for your account or required by applicable record-keeping rules. When retention ends, data is deleted or anonymised from our systems.

Your Right to Request

You can ask us to share, correct or delete your personal data at any time. We will confirm receipt of your request and respond within a reasonable period under applicable rules.

Privacy Questions We Hear Most Often

These are the questions we get asked most often about how u666 handles personal data. If your question is not here, reach us through live chat or the Help section in your account settings.

We collect your name, phone number, email address and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also record the transaction reference linked to that transfer.

No. We record only the transaction reference and wallet number to reconcile your deposit or withdrawal. Your mobile banking PIN and full wallet credentials are never stored on our systems.

Yes. Send a request to our support team by email or through live chat, using your registered account details. We will confirm receipt and share what we hold within a reasonable timeframe, subject to your local law.

Contact support via email or live chat and submit a deletion request. We will assess it against our record-keeping obligations and confirm what can be removed. Your eligibility depends on local law and the region you access us from.

We share data only with payment processors, fraud-screening services and platform providers who work under confidentiality agreements with us. We do not sell or rent your personal data to marketing companies.

Cookies keep your session active and help us understand how pages perform. You can adjust or block cookies through your browser settings at any time — some features may work differently if cookies are disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.